Join the SmartLife Team at Willow Valley Communities as a LifeCare Coordinator!
Are you passionate about supporting older adults and making a meaningful difference every day?
SmartLife at Willow Valley Communities is seeking a LifeCare Coordinator who will play a key role in helping our Members thrive by creating personalized plans of care and delivering exceptional case management services.
This is more than a job—it’s an opportunity to build relationships and be part of a mission‑driven team dedicated to exceptional service.
Why You’ll Love Working at Willow Valley Communities
- Excellent benefits including medical, dental, and vision
- Generous PTO to support work/life balance
- Career growth opportunities throughout our organization
- Access to amazing amenities—fitness centers, spas, cafés, swimming pools, and more
- Supportive, team‑oriented environment where your work truly matters
Starting Wage: $22/hour + based on experience
What You’ll Do
In this role, you’ll use your interpersonal, assessment, and care‑planning skills to support Members throughout their wellness journey:
- Maintain a professional relationship with Members, physicians, service providers and all other disciplines involved in the Member's care.
- Continually updates clinical assessment skills and knowledge of available resources for the senior population.
- Schedule and complete pre-admission assessments of prospective Members which may include a mini-mental exam, depression screen, nutritional and home assessment and level of care guidelines (ADL's/IADL's) on an as needed basis.
- Manage a caseload of Members, including regular communication with Members and their families, assessments of needs, coordinating and scheduling services (both provided by the Plan and those not provided by the Plan).
- Initiate the Member's Care Plan and maintain detailed records of all Member activity in the Member’s file and REPS system.
- Activate care coordination for Members and supervise the provision of care rendered by the credentialed vendor.
- Complete accurate and timely billing records for Member caseload each month.
- Maintain up-to-date files on all resources available in the community for seniors.
- Manage the referral data base, including finding new participating vendors, updating paperwork on vendors, distributing referrals, etc.
- Represent SmartLife at professional meetings, networking opportunities, community organization meetings, etc.
- Participate in the on-call rotation.
- Assist Care Coordination Manager with the development and implementation of wellness programs for Members.
- Assist Care Coordination Manager with the development and updating of an outside referral directory for Members
What You Bring
- BSW or College Degree, plus at least 3 years of experience working with seniors in a healthcare setting
- License in Social Work is preferred
- Valid driver’s license
- Experience in case management or a related field, including:
- Assessment and care‑planning skills
- Knowledge of Medicare/Medicaid reimbursement criteria
- Familiarity with clinical assessment methods and community resources
- Strong organizational skills and file management
- Exceptional communication and interpersonal skills
Schedule & Location
- Full‑time | 40 hours/week
- Monday–Friday | 8:00 AM–4:30 PM
- SmartLife at Willow Valley Communities
100 Willow Valley Lakes Drive
Willow Street, PA 17584
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