Unit Clerk

Supportive Living | Willow Valley Communities

Bring your organizational skills and compassionate communication style to a role that truly makes a difference. Willow Valley Communities (WVC) is seeking a Full‑Time Unit Clerk to support our skilled care team at The Glen, where teamwork, excellence in care, and community come first.

As a Unit Clerk, you’ll be a vital part of daily operations—serving as a key connection point between Residents, families, clinical staff, and visitors while ensuring medical records and unit documentation are accurate, organized, and up to date.

Why You’ll Love Working at WVC

At Willow Valley Communities, we invest in you—both personally and professionally.

Our benefits include:

• Excellent medical, dental, and vision coverage with competitive premiums
• Generous PTO package plus an extra paid day off for your birthday
• Tuition reimbursement and scholarship opportunities
• Clear paths for career growth and internal advancement
• Access to WVC amenities such as fitness centers, cafes, spa services, and swimming pools
• Regular Team Member recognition events

Starting wage:
$17.00/hour

What You’ll Do

In this role, you’ll support the nursing and interdisciplinary team by ensuring smooth administrative and clerical operations within the skilled care unit.

Key responsibilities include:

• Preparing and assembling medical record charts for newly admitted Residents
• Supporting admissions, discharges, and transfers, including paperwork and physician orders
• Creating door tags, name tags, and ID bracelets for Residents
• Photographing new Residents and maintaining current photos for identification systems
• Filing hospital records and documentation accurately in Resident charts
• Communicating census updates and room changes to appropriate Team Members
• Scheduling physician appointments, notifying families, arranging transportation, and maintaining shared calendars
• Preparing documentation packets for off‑site physician visits
• Ordering supplies as requested by the nursing team
• Completing daily and weekly nursing reports
• Answering phones, greeting visitors, directing guests, and relaying messages
• Distributing mail, newspapers, flowers, and menus to Residents
• Processing lab and x‑ray requests under the direction of licensed nursing staff
• Assisting with Resident safety efforts, including fall‑risk monitoring and redirection of wandering Residents (no hands‑on care unless qualified)
• Supporting physician visits by prepping charts and consult materials
• Managing physician orders, test results, dictation, and compliance tracking
• Coordinating beauty shop appointments and maintenance requests
• Creating memorial materials to honor deceased Residents with dignity and care

What We’re Looking For

Required qualifications:

• At least one year of experience using Microsoft Office
• Familiarity with medical terminology
• Strong communication, organization, and attention to detail
• Ability to multitask in a fast‑paced healthcare environment while maintaining compassion and professionalism

Schedule & Location

• Hours: 40 hours per week
• Schedule: Monday–Friday, 8:00 AM–4:30 PM
• Location:
  The Glen at Willow Valley Communities
  675 Willow Valley Square
  Lancaster, PA 17602

If you’re looking for a meaningful role where your work supports exceptional care and a strong sense of community, we’d love to meet you.
Apply today and become part of the Willow Valley Communities team!

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